Customer reviews of Arthur Stanley Limited

By Ashley T on 27 September 2019 | Verified purchase

Excellent service from start to finish. Lovely clean car sales. Thanks Dean and your team

By john B on 27 July 2019 | Verified purchase

Excellent people to deal with, Dean and the staff welcomed us in even though we didn't have an appointment. They where patient and gave us time to look and think about our purchase. In the 2 hours we where there it semot like 10 minutes I literally couldve stayed all day. The cars in stock are fantastic quality and varied types I couldve driven about 90% away with me they where that nice. Love the kuga I bought and I will be back when I want another cheers to you Arthur Stanley 5 stars all the way!!

Reply from Arthur Stanley Limited on 27/10/20

Thanks again John, we'll look forward to dealing with you again in the future.

By john F on 23 July 2019 | Verified purchase

Excerlant service brilliant sales team no presure and very helpful from start to finish cant praise them enough

By ashley H on 22 July 2019 | Verified purchase

Buying a car couldn't have been any easier! I called Arthur Stanley on the Friday in regards to a Focus ST, and they told me everything I needed to know about the car and we organised a viewing the next day. On arrival at the showroom the car was outside waiting and gleaming, obviously cleaned for my arrival :) . The sales manager and his colleague were very easy to talk to and made me and my wife feel very relaxed from the word go, they left us to have a good look around the car and let us take it out for a drive. Well what can I say the car was exactly as described if not better! We brought our car along too to part exchange and the guys put us a great deal together that we just couldn't say no too. The icing on the cake for this dealer for me was the fact the car was already fully prepped and we did the deal there and then and drove away in our new car. Exceptional customer service, highly recommend and will definitely be back. These guys definitely know what they are doing.

By aftab A on 16 June 2019 | Verified purchase

It is rare that you come across a trade service that is so professional and customer orientated. Bizarrely, I discovered my VW Touran whilst holidaying in Turkey. I managed to exchange some messages with my amazing contact and received some additional photos. I was reassured enough to place a deposit. Even though I had another week before I could collect (and properly inspect) the vehicle, everything during that week only reaffirmed I had made the right decision. Constant updates and courtesy calls were lovely touches. I was met with a superb VW example that I have been delighted with ever since. The follow up postage of the additional key, and sharing of HPI paperwork demonstrated that Arthur Stanley really care about what they do, and ensure they provide customers with nothing but a satisfying experience. I have been glowing about them to friends and family, and it is only right I echo those sentiments on Autotrader. A true joy to deal with - thorough, reassuring and very friendly.

By samantha D on 11 June 2019 | Verified purchase

Good customer care and service but could of been a little more honest regarding scratches that were on the car and little indentations that I think should have reflected on the price of the car.

By KEITH D on 04 May 2019 | Verified purchase

It wasn't the most expensive car Arthur Stanley had for sale but that didn't matter. Within 90 minutes of arrival we were on our way back to Manchester with our new people carrier! Test drive, negotiations (good px) and even private plate transfers all complete within this time. The fact that it's based in a clean well lit unit also adds to the experience complete with its friendly staff, we were left alone to make our decision so no high pressure sales tactic here! As with all used cars we had a small problem that was sorted out immediately.

By nicky G on 27 April 2019 | Verified purchase

Very professional from start to finish, really friendly on arrival refreshments offered soon as I walked in, ran through everything in the car. All in all a great experience, great garage great people.

Reply from Arthur Stanley Limited on 27/10/20

Thank again Nicky, enjoy your car

By matthew H on 27 April 2019 | Verified purchase

Great service would go back there to get another car a1 service 100 percent

By JAKES G on 16 March 2019 | Verified purchase

The whole process was very relaxed, easy going and I had full trust with them, they sorted everything for me over the phone, touched up the bits on the car that were needed and made the whole experience very simple so that when I arrived I could drive away within the hour if I was pleased with the car, would definitely recommend.