Customer reviews of Arthur Stanley Limited
At Arthur Stanley Limited we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Arthur Stanley Limited
Based on 72 customer reviews
A pleasure :)
By Louise C on 04 October 2016 | Verified purchase
Having a good rapport with the company/person you are buying a car from always helps and I can genuinely say that dealing with Dean was an absolute pleasure. I didn't once feel pressured into anything as the sale of my car took some days as I needed to sort out the car been looked at by a mechanic and my bank loan. Knowing that this was a big commitment I never felt pressured or rushed into making a decision Dean took my word as gospel where some company's wouldn't. He made the deal for the car work for me I got it at the right price and the car is in fantastic condition. I took it away without it been cleaned and returned it the following week to be cleaned and the alloys refurbished all done to an excellent standard and not only that gave me a car to use while they did it for me! Which I was pleasantly surprised about I would highly recommend Dean and the guys at Arthur Stanley's for their excellent customer service and their quality of car thank you so much guys I love my car :)
5 star company to deal with !!!
By David D on 24 September 2016 | Verified purchase
I've had the Ford Mondeo 6 months now and have done 10,000 miles trouble free happy motoring in it so far and I'm more than happy with my purchase. Dean, who sold me the car was a honest and pleasant guy to deal with... casual, no pressure sales techniques at all... and nothing was too much trouble. I'd have no hesitation in recommending thsee guys.
2nd car bought from Arthur Stanley now.
By Jane D on 24 September 2016 | Verified purchase
We were looking for a small car for my wife. We'd recently bought my Ford Mondeo from Arthur Stanley and we're very satisfied with the service we had received, so we thought we'd check out their website. They had a Ford KA for sale, so we travelled the 70 mile round trip and ended up buying it. We have had the car for 4 months now, and so far, trouble free. Will definitely check this company out next time we're looking for another car.
By Gavin W on 17 September 2016 | Verified purchase
Brilliant service great gentlemen very polite relaxed atmosphere and nice clean modern showroom and office will definetly recommend others to buy from them, Dean handled everything expertly and missed nothing and always checked that i was happy with everything will definitely buy from them in the future¿
By ROBERT H on 12 September 2016 | Verified purchase
Friendly staff , pleasant atmosphere and a hassle free purchase.
By SHELLEY H on 19 July 2016 | Verified purchase
Brilliant service, friendly and high level of customer service. Would definitely buy another car from them in the future.
Friendly and helpful
By Andrew T on 27 June 2016 | Verified purchase
We would definatley reccomend Arthur Stanley Lmt. friendley staff. thanks Dean for your help.
By Ashley G on 26 June 2016 | Verified purchase
Overall good experience, from first arriving to purchase. No pressure, friendly and always happy to help. No trouble to go that extra step.
What a fantastic Company to do Business with A++++
By David T on 14 September 2019 | Purchase not verified
What a fantastic company to do business with, After emailing directly and asking if the car was still available, and would they take part exchange, within 30 minutes i received a call back from a very friendly person called Dean, we seemed to strike up a friendship within minutes and not just the bull you get from car sales man, we struck a deal and between us we were trying to arrange collection, which was difficult at my end due to many things, Dean even offered to have the car bought to me, some 130 miles away, anyway to cut a story short we managed to complete a deal the same day, including having the car serviced and mot'ed. Have to say Dean went more than the Extra mile and made buying a new car a breeze. Thanks Dean. Dave & Debbie
Terrible experience after purchase
By Letty U on 28 June 2019 | Purchase not verified
Our experience of purchasing the car from Arthur Stanley was straight forward and friendly. The problem has been since the car broke down soon after purchase. As soon as we found out about the Consumer Rights Act of 2015 and have tried to get our money back, Arthur Stanley stopped communicating with us. They have currently had our broken car for 6 weeks and we have endured a long period with no communication, then intimidating interaction with the owner. It's been a horrible experience and very unsatisfactory customer service. The problem is still unresolved. I would not recommend purchasing a car from this dealership incase you have any problems with it.
Arthur Stanley Limited
- 0114 3491452 07757 795790
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|Monday||09:30 - 17:00|
|Tuesday||09:30 - 17:00|
|Wednesday||09:00 - 17:00|
|Thursday||09:00 - 17:00|
|Friday||09:00 - 17:00|
|Saturday||09:00 - 17:00|
|Sunday||10:00 - 14:00|
For Sunday viewings / appointments please call ahead to arrange.
For Aftersales please call 01143 495354