Customer reviews of Arthur Stanley Limited
At Arthur Stanley Limited we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Arthur Stanley Limited
Based on 90 customer reviews
By ROBERT H on 12 September 2016 | Verified purchase
Friendly staff , pleasant atmosphere and a hassle free purchase.
By SHELLEY H on 19 July 2016 | Verified purchase
Brilliant service, friendly and high level of customer service. Would definitely buy another car from them in the future.
Friendly and helpful
By Andrew T on 27 June 2016 | Verified purchase
We would definatley reccomend Arthur Stanley Lmt. friendley staff. thanks Dean for your help.
By Ashley G on 26 June 2016 | Verified purchase
Overall good experience, from first arriving to purchase. No pressure, friendly and always happy to help. No trouble to go that extra step.
By Jayne B on 19 August 2020 | Purchase not verified
Brilliant guys to deal with, very understanding, patient and helpful, very relaxed when we went to view the car, no pressure or pushy sales.
Amazing customer care
By Daniel W on 29 July 2020 | Purchase not verified
Went and looked at a Porsche yesterday spoke to both dean and Paul who gave us all info we needed to make a decision on buying the car process was complete and drove our new car home the same day would highly recommend this company very friendly service and high quality cars in stock thanks dean and Paul Daniel Williams
Great service, great pickup and great team!
By John H on 26 July 2020 | Purchase not verified
Couldn't fault the service provided by the Arthur Stanley team. They were very attentive and understanding of my particular situation. When I arrived onsite the pickup was ready and waiting. The team had even completed some 'touch ups' that I'd spotted during our earlier phone call. The pickup was totally as advertised, one of the best around for its year. Did the deal, despite me having a WRU backpack!, and drove off for home, Thanks Dean, wishing you and the team all success for the future.
VW golf GT TDI
By Russ S on 11 March 2020 | Purchase not verified
Had the car for a month now and would recommend Arthur Stanley to anyone looking for a good quality used car with helpful and friendly staff. Very happy with my purchase and the communications I received from Arthur Stanley before and after I collected the car. It's the small things like being picked up from the train station that makes life easier. Cheers guys!
Highly recommended Dealership
By Jason S on 04 March 2020 | Purchase not verified
Just purchased my Volvo XC60 and found Dean very helpful, on arrival the car was waiting for me to view and he left us to have a good look around before handing us the keys to take it for a test drive. At no time did he apply any sales pressure or try to talk us in to buying. The dealership looks to be very good set up and I would definitely recommend to friends and family Thank you Dean
Unprofessional and won’t take responsibility
By Molly N on 29 February 2020 | Purchase not verified
I bought a car from here in November, within a week the car was returned to them to fix a fault (car not starting spontaneously), they had the car for 3 weeks, when it was returned I was told it was fixed, a month later the car fault recurred, I was stranded and had to get the car towed to a local garage. When I told Arthur Stanley they told me to get it fixed on the warranty I had bought through them even though it was their responsibility to fix. I spoke to citizens advice who informed me to exercise my right to finally reject the vehicle and get a full refund under the consumer rights act 2015, so I did. After sending a formal email they told me to go through their solicitor moving forward (Legal solutions 4 u), so after sending various emails I have had not a single reply from them or their solicitor regarding the refund after the initial acknowledgment. This has already caused a great deal of stress and I’d hate for someone else to go through a similar experience. Steer clear!
Arthur Stanley Limited
- 0114 3491452 07757 795790
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|Monday||09:00 - 17:00|
|Tuesday||09:00 - 17:00|
|Wednesday||09:00 - 17:00|
|Thursday||09:00 - 17:00|
|Friday||09:00 - 17:00|
|Saturday||09:00 - 17:00|
Please call for Sunday appointments or out off hour appointments. Mobile phone is on until 7:30pm so please contact on that after hours.
Thanks Arthur Stanley
For Aftersales please call 01143 495354